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#customer-success
Synced 2026-05-05 09:44
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New case
Open cases
21
needs action
Today
0
0 days old
1–5 days
9
1–5 days old
6–14 days
7
6–14 days old
14+ days
5
14+ days old
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All
⚖️ Ministry
📦 FedEx
⭐ Trustpilot
🚨 Legal
💳 BNPL
Other
👤 My cases
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Order
Age
↓
Summary
Type
Assignee
Actions
Thread
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Posted by
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Category
⚖️ Ministry
📦 FedEx
⭐ Trustpilot
🚨 Legal
💳 BNPL
📋 Other
Order ID
(optional)
Description
*
🟢 Close case
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🧾 Generate invoice
✕
Order ID
Order Date
Customer Name
Phone
City / Address
Product
Price (SAR)
Shipping (SAR)
Payment Method
CREDIT_CARD
MADA
APPLE_PAY
TAMARA
TABBY
COD
IMEI
(optional — adds warranty card)
Warranty (months)
12 months
6 months
3 months
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